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      <span class="aes">Aes</span><span class="tia3d">tia 3D</span>
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        <h2 class="font-bold text-white">Need Help?</h2>
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                <option value="" disabled selected>Select a problem type</option>
                <option value="Technical">Technical</option>
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        <div id="success-message" aria-live="polite" class="hidden text-green-600 text-center mt-4 text-sm sm:text-base lg:text-lg bg-green-50 p-2 rounded-lg">Issue reported successfully!</div>
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